Privacy Policy

Last Updated: November 11, 2026

This Privacy Policy applies to the Thriving Life Chiropractic website. Our website is provided for information and educational purposes and may contain links to other sites. Once you enter another website (whether through an advertisement, service, or content link), be aware that Thriving Life Chiropractic is not responsible for the privacy practices of such other sites. We encourage you to review the privacy statements of each website you visit.

We believe transparency is the key to any healthy relationship — and at Thriving Life Chiropractic, we're all about healthy. We appreciate that you are trusting us with information that is important to you, and we want to be clear about how we use it.

Specifically, we'll cover:

• Information We Collect and How We Use It
• Disclosure of Information
• Your Rights to Access and Control Your Personal Data
• Data Retention
• Analytics and Third-Party Services
• Cookie Policy
• Our Policy for Children
• Information Security
• Changes to This Policy
• Who We Are and How to Contact Us

Information We Collect and How We Use It

We collect the following personal information from you through our website forms:

• First and last name
• Email address
• Phone number

This information is used by Thriving Life Chiropractic for the sole purpose of scheduling your appointment, responding to your inquiry, or fulfilling the request you submitted (such as our $79 New Patient Special).

By submitting your phone number through our website forms, you consent to receive communications from our office by phone call and SMS/text message for purposes related to your care, appointments, and requested services.

SMS Messaging Policy

By providing your mobile phone number and opting into SMS communications through our website forms or appointment requests, you consent to receive text messages from Thriving Life Chiropractic. These messages may include appointment reminders, scheduling confirmations, office notifications, and follow-up communications. Message and data rates may apply depending on your mobile carrier. You may opt out at any time by replying STOP to any message, or reply HELP for assistance. Consent to receive text messages is never a condition of receiving care from our office, and we do not sell, rent, or share mobile opt-in information with third parties for marketing purposes.

Passive Information We Collect

Like most websites, we automatically collect some non-identifying information when you visit our site, including:

• Device data — such as IP address, operating system, device type, and browser type.
• Usage data — such as which pages you visit and when, used to understand how visitors use our site so we can improve it.

Disclosure of Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. We will only release personally identifiable information to comply with valid legal requirements, such as a subpoena or court order. If we are legally compelled to disclose your information, we will attempt to notify you unless doing so would violate the law.

Your Rights to Access and Control Your Personal Data

You may ask us at any time for information about any personal data we hold about you, or ask us to correct or delete that information. We will respond within 30 days of receiving your request. To the extent required by applicable law, you have the right to:

• Access — receive a list of the personal data we process about you.
• Rectification — correct any personal data we hold about you.
• Deletion — request that we delete your personal data from our records, subject to any legal or healthcare record-keeping requirements.
• Complaint — contact your state Attorney General or a supervisory authority regarding our handling of your personal data.

California Residents: You may request a list of the categories of personal data we have collected about you, the purpose for collecting it, and any third parties with whom it has been disclosed for a business purpose, in accordance with applicable California law.

Data Retention

We keep the information we have about you for as long as necessary for our legitimate business interests, applicable legal or healthcare record-keeping requirements, and to prevent harm.

Analytics and Third-Party Services

Our website uses a small number of trusted third-party tools to operate:

• Our secure appointment request and SMS/email communication provider, used to process the forms on this site (New Patient Special, contact requests).
• Our online scheduling portal, used if you choose to book an appointment online.

We may also use standard web analytics tools to understand how visitors use our site and to improve the browsing experience. Any information collected this way is aggregated and used only to evaluate and improve our website; it is not sold to third parties.

Cookie Policy

We use cookies and similar technologies to help our website and its forms function properly and to understand how visitors use our site. Most browsers allow you to control or disable cookies through their settings; note that limiting cookies may affect how well certain parts of our site function, such as our appointment forms.

Our Policy for Children

We are committed to protecting the privacy of children. Our website is not designed or intended to attract children under the age of 13, and we do not knowingly collect personal information from children through our website forms.

Information Security

We work to keep your data safe using a combination of technical and administrative safeguards, including encrypted connections for our website and forms. No method of transmitting or storing data online is completely secure; if you have a security-related concern, please contact our office.

Changes to This Policy

We will update this page if we make a material change to this Privacy Policy. Your continued use of our website after a change is posted indicates your acceptance of the revised policy.

Who We Are and How to Contact Us

If you have questions, suggestions, or concerns about this policy or our use of your information, please contact us:

Thriving Life Chiropractic
345 5th St Suite 1-2
Hollister, CA 95023
(831) 245-3343

This Privacy Policy does not protect information you send to us directly via email. If you want to keep something private or confidential, please call our office instead.